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Night Shift Supervisor (10pm to 6am)

Purpose of the Role

The Night Shift Supervisor is responsible for overseeing the effective running of night operations, ensuring that staff are supported, all procedures and instructions are followed, completion of all relevant reporting and compliance requirements. The role includes direct supervision of night shift staff and ensuring the safety, security, and continuity of operations during out-of-hours periods.

Key Responsibilities

• Supervise and support staff on the night shift, ensuring operational procedures are followed.
• Manage all aspects of night operations, resolving issues as they arise to maintain continuity.
• Maintain a secure and safe working environment, responding appropriately to any incidents.
• Ensure compliance with company policies, operational standards, and relevant regulations.
• Produce clear and timely reports on nightly activities, incidents, and operational issues for senior management.
• Train and support staff to ensure they are fully equipped to carry out their duties.
• Work collaboratively with other Area leads to ensure consistency and coordination across shifts.
• Make informed decisions under pressure and resolve problems quickly and effectively.
• Communicate clearly and consistently with team members and senior management.
• Main duties – Inbounding stock, space consolidation, stock put away, including pick location replenishment.

Skills and Experience Required

• Previous experience in a management or supervisory role, preferably in a similar operational environment.
• Strong leadership and team management skills.
• Effective written and verbal communication skills.
• Ability to identify and resolve operational issues efficiently.
• Strong time management and organisational skills.
• Capable of making decisions under pressure and adapting to changing priorities.

Willingness to work other shifts when required, with reasonable notice.