Office Administrator

Location: Near Castle Donington, Derbyshire
Job Type: Full-time, Permanent
Hours: 40 hours per week, Monday to Friday
Working Hours: 8:00am – 4:00pm or 9:00am – 5:00pm

About the Role:

We are looking for a highly organised and proactive Office Administrator to join our busy Electrical Operations team. This is a full-time, office-based role where no two days are the same.

You'll play a key role in supporting the day-to-day running of our operations, ensuring engineers are efficiently scheduled, customer enquiries are handled professionally, and jobs are booked and monitored from start to finish. This is a fast-paced position that would suit someone who enjoys working under pressure, multitasking, and being part of a supportive team.

Key Responsibilities:

• Booking and scheduling electrical works.
• Monitoring engineers' daily workloads and progress.
• Liaising with customers by telephone and email.
• Updating internal systems with job information.
• Coordinating appointments and ensuring work is completed on schedule.
• Assisting the Operations team with general administrative duties.
• Maintaining accurate records and documentation.

What We're Looking For:

• Previous administration or office experience is preferred.
• Excellent organisational and time management skills.
• Confident communicator with a professional telephone manner.
• Ability to prioritise multiple tasks in a busy office environment.
• Good IT skills, including Microsoft Office.
• A positive attitude and willingness to learn.
• Experience in a scheduling or operations environment would be an advantage but is not essential.

What We Offer:

• Full-time, permanent position.
• Additional work benefits.
• Monday to Friday working pattern – no weekends.
• Choice of 8:00am–4:00pm or 9:00am–5:00pm working hours.
• Friendly and supportive office environment.
• Opportunity to become an integral part of a growing electrical services business.