Property Management Administrator (Part-Time)

Location: Flexible / Hybrid (subject to agreement)
Hours: 10 hours per week
Pay: £20.00 per hour

About the Role:

We are seeking an organised, proactive, and experienced Property Management Administrator to support the day-to-day administration of our commercial and residential property portfolio.

This is a flexible part-time role, working approximately 10 hours per week, making it ideal for someone looking for a position that offers autonomy and flexibility. The successful candidate will have previous property management or property administration experience and be confident liaising with utility providers, local authorities, management companies, and other key stakeholders.

You will play an important role in ensuring our property portfolio is efficiently managed, with responsibility for coordinating property-related administration, resolving account issues, and maintaining accurate records.

Key Responsibilities:

• Manage all council tax and business rates accounts across the property portfolio.
• Liaise with utility providers, including British Gas and other suppliers, to resolve billing queries, account issues, and arrange new connections or disconnections.
• Ensure utility accounts are correctly transferred following property purchases, sales, or tenant changes.
• Chase and manage outstanding issues with property management companies and managing agents.
• Monitor and resolve maintenance, service charge, and property management queries.
• Liaise with local councils regarding property-related matters.
• Maintain accurate records of all property documentation, correspondence, accounts, and compliance information.
• Provide administrative support across Michael's and Patrick's property portfolios.
• Escalate matters requiring director approval and provide regular progress updates.
• Support the smooth day-to-day administration of both commercial and residential properties.

About You:

You will have previous experience in property management or property administration and be comfortable working independently while managing a varied workload.

Essential Skills & Experience

• Previous experience within property management or property administration.
• Good understanding of council tax, business rates, utilities, and general property administration.
• Experience dealing with local authorities, utility providers, and property management companies.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and prioritise multiple tasks.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.

Desirable:

• Experience managing both commercial and residential property portfolios.
• Knowledge of landlord responsibilities and property compliance requirements.
• Experience using property management software.

What We Offer:

• Flexible, hybrid working (subject to agreement).
• Competitive hourly rate of £20.00.
• A varied and rewarding role with autonomy and responsibility.
• Opportunity to work across an established and growing property portfolio.

If you have a strong property management background, enjoy solving problems, and take pride in keeping property administration organised and up to date, we'd love to hear from you.

Application question(s):

• Do you have previous experience within property management or property administration?
• Do you have good understanding of council tax, business rates, utilities, and general property administration?