Registered Manager – Community Complex Care

Location: Durham
Salary: Up to £55,000 (OTE up to £70,000)
Additional: Mileage allowance + paid on-call rota
Driving Licence: Essential

An exciting opportunity has arisen for an experienced and values-driven Registered Manager to lead a growing Community Complex Care Service in Durham.

You will oversee the delivery of high-quality, person-centred care within individuals’ homes, supporting people with a wide range of needs including complex and clinical care, autism, challenging behaviour, and mental health.

This is a hands-on leadership role where you will manage day-to-day operations, develop teams, and ensure positive outcomes for the people supported. It is ideally suited to a strong, compassionate leader who is passionate about making a difference and supporting both individuals and teams to thrive.

Key Responsibilities

• Lead and manage the day-to-day operations of community-based care services
• Ensure compliance with CQC, Ofsted, and organisational policies and procedures
• Line manage care staff and nurses, providing leadership, supervision, and support
• Support safeguarding and promote the welfare and development of individuals
• Oversee care planning, risk assessments, and person-centred delivery
• Manage and participate in the on-call rota (paid separately)
• Lead on audits, complaints, investigations, and quality assurance
• Support the smooth transition and onboarding of new care packages
• Conduct supervisions, appraisals, and team meetings
• Drive team performance, development, and continuous improvement
• Build strong relationships with families, commissioners, and professionals

Requirements

• Level 5 qualification in Health & Social Care (or willingness to work towards)
• Minimum 2 years’ management experience (or strong senior/team leader ready to step up)
• Experience supporting individuals with autism, mental health, and complex needs
• Understanding of trauma-informed care and positive behaviour support
• Full UK driving licence and access to a vehicle
• Strong leadership, communication, and organisational skills
• Patient, resilient, and passionate about delivering high-quality care

What’s on Offer

• Pension scheme contributions
• Supportive, collaborative, and forward-thinking working environment
• Ongoing training and development opportunities
• Regular team and company social events
• Opportunity to lead and grow a developing service

This is an excellent opportunity for a motivated Registered Manager looking to take ownership of a service and make a meaningful impact in a growing and supportive organisation.

Apply now to be considered.