Team Leader Job Description

Reports to Service Manager

Responsible for core staff team within home

The expected role of the Team Leader is to oversee the homes. Provide guidance for staff and supervising day to running of their environment and ensuring young person’s needs are being fully met and that support is at its optimum level.

Team Leader should be checking through all paperwork ensuring the quality of recording and reporting and offering guidance to the staff team through identifying training needs, feeding back all information to Service Managers. Team Leaders should participate in the on-call system when on shift being the first point of contact for Staff and completing welfare calls to homes in the evening and will be expected to take an active role in the on-call rota and for 1 full week on a rolling rota (how often will depend on how many team leaders are employed). They are responsible for delegating tasks to the staff team working with them, identifying specific training needs and/or strengths and utilising them in a way which brings about best practice and work product.

The physical environment of the home is monitored by the service manager, and management of appointments, staffing, and keeping up to date with legislation and frameworks whilst working in a person-centred way with young people and staff.

As per the contract any employee will be responsible for meeting the needs of the organisation in which these are non-restrictive and can be altered at any time as dictated by need as can location of employment.

Tasks / responsibilities

• Assist Service Manager in development & maintenance
• Provide safe, health work environment
• Managing conflict in a non-confrontational manner
• Shift management
• Absences & sickness
• Continuing development
• Promote safeguarding
• Provide opportunity for growth
• Support & encourage
• Maintenance / H&S
• Compliance with professional boundaries
• Supervisions
• File monitoring
• Shift completion
• Audits, house RA monthly
• Liaising with professionals
• Direct 1:1 work with young people
• Cleaning
• On-call support
• Working within policies
• Development of risk management
• Keyworks / ILA / ILS
• Organising meetings / internal & external
• Building relationships
• Promoting inclusion
• Supporting with health & wellbeing (staff & YP’s)
• Referrals to appropriate services (staff & YP’s)
• Multi-agency working
• Checking reports
• Overseeing and checking time sheets prior to them being sent to service managers
• Challenging poor practice in a professional manner